This PlayStation Store Error Has Players Worldwide Confused and Worried
Some PlayStation customers are losing their entire digital libraries thanks to an error related to game licenses, and Sony’s not talking about it.
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PlayStation 4 players hoping to mellow out with their free duo of May PS Plus games might be stopped dead in their tracks by dastardly PlayStation Store error code CE-42739-5 (and others like it), a bizarre licensing error that has gamers worldwide worried and confused about their supposed ownership of digital titles. Sony hasn’t mentioned the problem or properly addressed it since players first started encountering it yesterday, which is strange to say the least.
This latest PSN frustration comes hot off the heels of last month’s widespread online outages experienced by PS4 players and right in the midst of a pandemic that has many players housebound, so the timing of this unique issue is far from ideal. While public health is obviously out of the PlayStation team’s hands and service outages are common enough on Xbox Live and Nintendo Switch Online (although a little more frequent on PSN for reasons Sony never really explains), this licensing-related problem is rather different. It could be related to an outage and COVID-19 very well might be exacerbating the slowness of a solution, sure. However, where a simple outage would normally limit online functionality, this licensing error is preventing players from even starting games they bought and own.
On May 16, it came to a growing number of PlayStation owners’ attention that a maddening batch of similar error codes they were getting individually when failing to boot their digital titles were all symptoms of a single problem of unknown origin. Users of the PS4 subreddit were causing such a commotion that a megathread was created by moderators to provide a consolidated forum to report and discuss the issue, with the moderation team sharing the troubling news that affected players’ may discover their “PSN [IDs] and all [they encompass] (purchases, subscriptions such as PS+ or PSNow, etc) not being functional at the time.” Although players are still reporting that the problem continues to affect them at the time of writing, Sony’s PSN status page declares with puzzling confidence, “All services are up and running.”
This is a bewildering problem that has PlayStation customers understandably up in arms, and it probably won’t exactly inspire confidence in those players to make many – if any – digital purchases when the PS5 launches later this holiday season. With the next-gen console’s growing number of launch titles and the ever-growing importance of digital sales figures, Sony needs to be transparent with players about what it actually means to “own” digital games, whose supposedly perpetual licenses are so easily nullified in scenarios like this and others. Ideally, it and other big players in the industry need to take long-requested steps to make that ownership more concrete and consumer-friendly.
In addition to being an excellent example of why some gamers are adamant on stocking their console libraries predominantly – if not entirely – with physical games, this is actually one of the most convincing arguments ever made in favor of emulation and games preservation, laid out in full public view. That makes it all the more ironic that it’s the diametrically opposed PlayStation Network and its notoriously flimsy infrastructure that’s doing the groundwork of radicalizing an entire new generation of anti-digital customers.
Link Source : https://screenrant.com/psn-error-playstation-store-code-ce-42738-4/